Support

Get AHead-IT offer a range of support contracts that best suit today's fast paced needs. IT is now an essential part of any business and downtime is unacceptable. With Get AHead-IT support contracts we will reduce that down time to a minimum, with fast response times and a reliable service. Below are examples of our most popular support contracts which we can tailor to suit your exact requirements. Please contact us for more details.

Providing the right benefits to our small business customers

Exceptional Standards. Unlike most IT companies we do not employ IT juniors, we only employ Microsoft certified engineers with a minimum of 5 years experience, this guarantees consistently high standards.

Fixed Cost Support. For a fixed monthly fee we cover all of your IT support needs including unlimited telephone, remote and onsite support without the worry of additional invoices.

Peace of Mind. We will do a manual monthly test restore on your backup and disaster recovery systems ensuring your data is safe and secure should the worst happen.

Increased Productivity. No more slow computers, unreliable internet connections and underperforming IT systems with our cost effective, proactive IT support.

Stay up to date. We will advise you of any new technologies and solutions which could help you keep your productivity high and give your business the competative edge with our included consultancy visits.

What do you get with a support contract from Get AHead-IT

Intune Inclusive

Free initial consultation
Unlimited telephone support
Unlimited email support
Unlimited remote support
Unlimited on-site support
PC & server monitoring
Managed Anti Malware
Managed patched & updates
Latest Windows operating system
6 Month on-site consultancy visits

Intune Remote

Unlimited telephone support
Unlimited remote support
Unlimited email support
PC & server monitoring
Anti-Virus included
Managed patches & updates
Latest Windows operating system included
6 Month on-site consultancy visits
Easy monthly budgeting

PAYG

Reactive support service
Support when you need it most
Charged at full hourly rate
No contract obligations
Upgrade at any time to full support contract
Option if you want to test Get AHead-IT support.

Our Inclusive & Remote support packages include Microsoft Windows Intune which is a comprehensive solution that brings together cloud-based PC management and endpoint protection with upgrade rights to Windows 7 Enterprise and future versions of Windows.

Manage and secure your PC's anywhere - as Intune is a cloud based service you can manage PC's from anywhere

Managed Anti Malware - No need to purchase separate anti virus for your PC's

Managed patches & updates - keep all of your machines up to date and secure, even remote workers

Monitoring & Alerting - receive alerts regarding malware and update status plus much more

Latest Windows operating systems - upgrade rights to the latest Windows operating system at no extra cost

Licensing & asset management - reports on software and licensing

Please Contact us for more information